Can patients still call to book?
Yes. Online booking is an extra channel, not a replacement. Your staff add phone and walk in bookings to the same calendar, so there are no double bookings.
How do the WhatsApp reminders work?
The system sends each patient a WhatsApp message before their appointment. They can confirm or ask to reschedule, and your staff see the reply. Reminders are part of the Premium package.
Can it work with our clinic management software?
Often, yes. If your clinic software can share data, we connect the two. If you have none, the patient list and visit history in our system cover the basics.
How is patient data protected?
Patient data stays in your own system and is never shared with anyone else. Staff see only what their role allows, the website runs on SSL, and we add consent wording to your forms in line with Malaysia's Personal Data Protection Act.
How long does it take?
Pro is live in 7 to 14 working days and Premium in 14 to 21 working days, counted from when we have your content. We train your staff before launch.