Should I stop selling on Shopee and Lazada?
No. Keep the marketplaces so new buyers can find you, and bring repeat buyers to your own store, where you keep more of each sale and own the customer list.
What payment methods can I accept?
FPX online banking for all major Malaysian banks, Visa and Mastercard, and e-wallets such as Touch 'n Go, through a Malaysian payment gateway. You can also offer cash on delivery. The money goes into your own bank account.
How does shipping work?
In Pro you set your own shipping rates by weight or by area. Premium links your store to Pos Laju, J&T and Ninja Van, so shipping costs are worked out at checkout and tracking numbers are sent to the buyer.
Can I add products and change prices myself?
Yes. You get an admin panel to add products, change prices, update stock and see orders. We show you how to use it before launch.
How long does it take and how do I pay?
Pro is live in 7 to 14 working days and Premium in 14 to 21 working days, counted from when we have your product photos and details. You pay 50% to start and 50% before go live.