Forward GenixWe host the systems we build on Amazon Web Services in the Malaysia region, with monitoring, daily backups and a care plan. We can also move an existing system to AWS.
Your system runs in the AWS Malaysia region, so it responds quickly for staff and customers here.
Encrypted storage and daily backups, so a mistake or a failure does not cost you your records.
Monitoring tells us when something needs attention, so small problems are fixed before they grow.
Everything a business system needs to stay online, sized for your traffic and budget.
Servers set up in the AWS Malaysia region, sized for your traffic today and ready to grow.
Encrypted databases, backed up every day, with backups we can restore from.
Documents, photos and videos stored safely and shared with the right people.
Checks that run around the clock and alert us when something is wrong.
We review how your current system is built, then plan and carry out the move with as little downtime as possible.
ForwardChat, our own WhatsApp AI, runs on AWS for Malaysian businesses every day.
Our own productForwardChat is our own product. It answers customers on WhatsApp, sends promotions and collects leads for Malaysian businesses every day. The same team builds your system.
Malaysian companies running on our software
Every project follows the same five steps, so you always know what happens next. Most go live in 8 to 16 weeks.
We sit with your team, see how the business runs today, and write down every screen, rule and step for you to sign.
One price for everything in the plan. You pay in stages as each part is delivered, never by the hour.
You try working parts of the system along the way, so there are no surprises at the end.
Your team tests the system against the signed requirements, and we fix until every test passes.
We go live, train your staff, and keep the system running and supported after launch.
Your system and its database are hosted in the AWS Malaysia region (ap-southeast-5). If your system uses AI through Amazon Bedrock, the AI model runs in an AWS region outside Malaysia, and we tell you which data it sees.
AWS bills by usage, so the cost depends on your traffic and storage. We estimate the monthly hosting cost for your system in the quotation, separate from the care plan.
It keeps your system maintained, updated and supported after launch, including monitoring and backups. Exactly what is covered is set out in your quotation.
Yes, after we review it. We check how it is built before we agree to host and support it, and tell you plainly about anything that needs fixing first.
AWS has a region in Malaysia, so systems run close to your users, and it offers the backups, monitoring and security tools a business system needs.
