Forward GenixWe turn what your company knows into software other companies pay for every month: one platform, many customers, each with their own data. We build it the way we built ForwardChat, the SaaS we run ourselves.
What your company does well becomes a product other companies pay for every month.
Each customer gets their own account and data, and one update reaches all of them at once.
Sign up, billing, support and monitoring are planned from the first day, because we run a SaaS ourselves.
We plan a first version with what your first paying customers need, then grow it with them.
Sign up, plans and user roles for each customer company, with each company's data kept apart.
Monthly or yearly plans, invoices and payment links, so revenue comes in without chasing.
See every customer, their usage and their support requests in one place.
The product your customers use every day, on the computer and on the phone.
WhatsApp, payment gateways and accounting software, connected through their official APIs.
Hosted on AWS in the Malaysia region with daily backups, and watched after launch.
We do not only build SaaS products for clients. We run one.
Our own productForwardChat is our own product. It answers customers on WhatsApp, sends promotions and collects leads for Malaysian businesses every day. The same team builds your system.
Malaysian companies running on our software
Every project follows the same five steps, so you always know what happens next. Most go live in 8 to 16 weeks.
We sit with your team, see how the business runs today, and write down every screen, rule and step for you to sign.
One price for everything in the plan. You pay in stages as each part is delivered, never by the hour.
You try working parts of the system along the way, so there are no surprises at the end.
Your team tests the system against the signed requirements, and we fix until every test passes.
We go live, train your staff, and keep the system running and supported after launch.
It depends on the features in the first version. We plan a first release with the core features your first paying customers need, then add more. After a first meeting you get a proposal and a fixed quotation at no cost.
Most projects go live in 8 to 16 weeks, depending on how much the product needs to do. You try working parts of the product along the way.
Our quotation gives you two options: a licence, where Forward Genix keeps the source code and runs the platform for you, or full ownership, where the source code is handed over to you on final payment. For a product you plan to sell, full ownership is usually the right choice.
Yes. We host it on AWS in the Malaysia region with daily backups, and a care plan keeps it maintained, updated and supported while you focus on customers.
Both. We work with founders turning an idea into a product, and with companies turning an internal system into something they can sell to others.
