Forward GenixForward Genix is a software company in Puchong, Selangor. We build custom systems, apps, websites and AI for Malaysian companies, and we run our own product, ForwardChat. Software that fits. Systems that run.
Founder and principal engineer
I have spent my career building systems companies cannot afford to have fail: dispatch platforms for insurers and HR systems running across countries. Today I lead Forward Genix and run ForwardChat, our own AI platform that Malaysian businesses use every day. When you work with us, you work with me directly, from the first requirements session to launch and beyond.
The facts, in one place.
Every project follows the same five steps, so you always know what happens next. Most go live in 8 to 16 weeks.
We sit with your team, see how the business runs today, and write down every screen, rule and step for you to sign.
One price for everything in the plan. You pay in stages as each part is delivered, never by the hour.
You try working parts of the system along the way, so there are no surprises at the end.
Your team tests the system against the signed requirements, and we fix until every test passes.
We go live, train your staff, and keep the system running and supported after launch.
A client system and our own product, both in daily use.
Client projectAn online library for Delux, the Malaysian gate and door maker. Their teams find and share product photos, videos, brochures and guides, and each person sees only what they need.
Our own productForwardChat is our own product. It answers customers on WhatsApp, sends promotions and collects leads for Malaysian businesses every day. The same team builds your system.
Malaysian companies running on our software
From our Google reviews, in their own words.
“They asked the right questions and suggested improvements we hadn’t thought of. The end result was a system that actually fits how our team works.”
Delux
Emily Hew
“Great service and a very helpful team! Communication was smooth, and the system was easy to use.”
Dina Travel
Siti
“I’ve had a great experience using ForwardChat. The platform is easy to use, reliable, and helps streamline customer communication effectively.”
Skinloft
Fathiah Aliah
“Good service and easy to communicate with the team without any issues.”
RE Homeworks
Syaf