How much does a custom system cost in Malaysia?
It depends on what the system needs to do. After a first meeting we send you a proposal and quotation at no cost. Once the requirements are agreed and signed, the price is fixed and paid in stages, so you know the full cost before we build.
How long does it take to build?
Most projects go live in 8 to 16 weeks, depending on how much the system needs to do. You try working parts of the system along the way, so there are no surprises at the end.
Can it work with the software we already use?
Usually, yes. We connect to accounting software, online stores, WhatsApp and other tools through their official connections. Where a tool has no connection, we import and export files instead.
Who owns the system and the data?
Your data is always yours, and you can export it to Excel any time. For the system itself, our quotation gives you two options: a licence, where Forward Genix keeps the source code and looks after the system for you, or full ownership, where the source code is handed over to you on final payment.
What happens after launch?
We train your staff and stay on. Your system runs on AWS in the Malaysia region with daily backups, and a care plan keeps it maintained, updated and supported.