Can I keep using GrabFood and Foodpanda?
Yes. Many restaurants keep the delivery apps so new customers can find them, and point regulars to their own website to order. Both run side by side.
How do customers pay for online orders?
By FPX online banking, credit or debit card and e-wallets such as Touch 'n Go, through a Malaysian payment gateway. You can also allow cash on pickup. The gateway pays the money into your own bank account.
Can I change the menu and prices myself?
Yes. You get a simple admin panel to add dishes, change prices and mark items as sold out. If you prefer, our Ops Care plan from RM450 a month covers menu updates for you.
Does it work with my POS system?
If your POS can share data, we connect the two so orders flow straight in. If not, online orders arrive in their own order list and as WhatsApp alerts, and your staff key them in as usual.
How long does it take and how do I pay?
Pro is live in 7 to 14 working days and Premium in 14 to 21 working days, counted from when we have your menu and photos. You pay 50% to start and 50% before go live.