Forward GenixWe take your idea from a first version your early customers pay for to a product that serves many companies, each with their own data. We build it the way we built ForwardChat, the SaaS we run ourselves.
We plan an MVP with the features your first paying customers need, so you learn from real use before you spend more.
Each customer company gets its own account and data, and one update reaches all of them at once.
Sign up, billing, support and monitoring are planned from the first day, because we run a SaaS ourselves.
We build the first version around your first customers, then grow it with them.
Sign up, plans and user roles for each customer company, with each company's data kept apart.
Monthly or yearly plans, free trials, invoices and card payments, so revenue comes in without chasing.
See every customer, their usage and their support requests in one place.
The product your customers use every day, on the computer and on the phone.
Payment providers, WhatsApp, email and the other tools your customers use, connected through their official APIs.
Hosted on AWS with daily backups, and watched after launch so problems are fixed early.
We do not only build SaaS products for clients. We run one.
Our own productForwardChat is our own product. It answers customers on WhatsApp, sends promotions and collects leads for Malaysian businesses every day. The same team builds your system.
Malaysian companies running on our software
Every project follows the same five steps, so you always know what happens next. Most go live in 8 to 16 weeks.
We sit with your team, see how the business runs today, and write down every screen, rule and step for you to sign.
One price for everything in the plan. You pay in stages as each part is delivered, never by the hour.
You try working parts of the system along the way, so there are no surprises at the end.
Your team tests the system against the signed requirements, and we fix until every test passes.
We go live, train your staff, and keep the system running and supported after launch.
A focused first version usually starts from about $25K, depending on the features it needs. After a free first meeting you get a proposal and a fixed quotation for the agreed plan.
Most projects go live in 8 to 16 weeks, depending on how much the product needs to do. You try working parts of the product along the way.
Our quotation gives you two options: a licence, where Forward Genix keeps the source code and runs the platform for you, or full ownership, where the source code is handed over to you on final payment. For a product you plan to sell, full ownership is usually the right choice.
Yes. We host it on AWS with daily backups, and a care plan keeps it maintained, updated and supported while you focus on customers.
Both. We work with founders turning an idea into a product, and with companies turning an internal system into something they can sell to others.
