Forward Genix LogoForward Genix
Salon Website Malaysia

Stop Paying
Commission to
Fave & Fresha

Own your booking system, keep 100% revenue, build your customer database. From RM2,800 for Malaysian salons & spas.

Online Booking
WhatsApp Reminders
Loyalty System
The Problem

Why Malaysian Salons Are
Losing Money to Platforms

Booking platforms promise customers but take 20-30% of your revenue. You work hard, they profit.

Paying 20-30% Commission to Fave/Fresha

These platforms attract customers with YOUR discounts. You lose margin AND they own the customer relationship. Customers follow deals, not your brand.

WhatsApp Booking Chaos

Messages scattered across staff phones. Double bookings, missed appointments, no centralized calendar. Nightmare to manage during peak hours.

High No-Show Rates

No automated reminders = customers forget appointments. Empty slots during prime time = lost revenue. Manual reminder calls waste staff time.

No Customer Database

Can't track customer preferences, visit history, or spending patterns. No way to send birthday offers or re-engage lapsed customers.

Our Solutions

Complete Salon Website
Built for Malaysia

Everything you need to own your customer relationships and grow your salon

24/7 Online Booking System

Customers book appointments anytime through your website. Pick service, stylist, and time slot. Real-time availability, instant WhatsApp confirmation.

Capture bookings while you sleep

Automated WhatsApp Reminders

Automatic reminders sent 24 hours before appointment. Customers confirm or reschedule with one tap. Dramatic reduction in no-shows.

40-50% fewer no-shows

Customer Database & Preferences

Track every customer's visit history, favorite services, preferred stylist, product allergies. Send personalized birthday offers and win-back campaigns.

Own 100% of your customer data

Stylist Profiles & Portfolio

Showcase each stylist's specialties, experience, and work gallery. Customers can choose their preferred stylist and see their availability.

Build personal stylist brands

Membership & Loyalty System

Prepaid packages, loyalty points, referral rewards. Automated birthday credits. Turn one-time visitors into lifetime customers.

Increase repeat visits by 35%

Online Payment & Deposits

Accept FPX, card payments for prepaid packages or appointment deposits. Reduce no-shows with deposit requirements for premium services.

Secure bookings with deposits

Features

Key Features for
Malaysian Salons

Service Menu Display

Beautiful service catalog with pricing, duration, and before/after photos. Grouped by category.

WhatsApp Integration

Booking confirmations, reminders, and follow-ups via WhatsApp. Malaysians' preferred channel.

Mobile-First Design

Most bookings come from mobile. Your site works perfectly on all smartphones.

Google Maps & Waze

Easy directions with one-click navigation. Show parking info and operating hours.

SEO Optimized

Rank on Google for "hair salon near me", "nail salon Bangsar", etc.

Admin Dashboard

Manage all bookings, customer records, and staff schedules from one easy dashboard.

Packages

Salon Website Packages

Fixed-price packages designed specifically for Malaysian beauty businesses

Standard Package

2-3 weeks delivery

RM2,800

Perfect for small salons, nail studios, and barbershops

  • Professional salon website (up to 8 pages)
  • Online appointment booking system
  • Stylist/therapist profiles & availability
  • Service menu with pricing
  • Before/after gallery
  • WhatsApp/Email confirmations
  • Customer database
  • Mobile-responsive design
  • Google Maps integration
Most Popular

Premium Package

3-4 weeks delivery

RM5,800

Full booking + loyalty system for growing salons

  • Everything in Standard, plus:
  • Automated WhatsApp/SMS reminders
  • Membership & loyalty points system
  • Prepaid package sales online
  • Online payment (FPX, cards)
  • Birthday auto-rewards
  • Customer visit history & preferences
  • Staff commission tracking
  • Analytics & reporting dashboard
  • Multi-branch support
  • Priority support
ROI Calculator

Why This Investment
Makes Sense

Example: Hair Salon in Bangsar (RM15K monthly revenue on Fave)

Current: Using Fave/Booking Platforms

  • 25% commission on RM15K = RM3,750/month lost
  • Customers chase platform discounts, not your salon
  • No customer database - platform owns relationships
  • 20% no-show rate (no reminders)

Monthly loss: RM4,500-5,000

With Own Website (Premium - RM5,800)

  • Keep 100% of revenue (save RM3,750/month)
  • Build YOUR customer database for marketing
  • Loyalty program increases repeat visits 35%
  • Automated reminders cut no-shows to 5%

Monthly savings: ~RM4,000+

ROI: System pays itself back in < 2 months

Business Types

Perfect for All
Beauty Businesses

Hair Salons

Haircut booking, color consultations, treatment packages, stylist portfolios, product retail

Nail Salons

Multi-service booking (manicure + pedicure), nail art gallery, membership packages, walk-in queue

Spas & Wellness

Treatment rooms scheduling, package deals, couples booking, gift vouchers, therapist profiles

Beauty Studios

Makeup bookings, lash extensions, microblading, before/after galleries, consultation forms

Barbershops

Quick booking flow, barber profiles, grooming packages, loyalty cards, walk-in management

Multi-Outlet Salons

Centralized booking across branches, staff transfers, unified customer database, HQ reporting

FAQ

Common Questions

From RM2,800

Ready to Own Your
Booking System?

Stop paying 25% commission to platforms. Get a free consultation and see how much you'll save monthly.

Email: hello@forwardgenix.com

Multi-Outlet Salon Chain?

Running 3+ branches? Need inventory management, staff scheduling across locations, franchise management, or custom POS integration? We build custom salon management systems from RM25,000.

Explore Custom Systems
For salon chains with complex needs