Forward Genix LogoForward Genix

Own Your Ecommerce Website Malaysia

Stop paying 3.5-20% commission to Shopee & Lazada. Build your own online store, keep 100% profit, own your brand and customers. From RM3,800 for Malaysian retailers.

Why Malaysian Sellers Are Moving Away from Shopee & Lazada

Many successful Malaysian sellers now combine marketplace selling with their own website. Here's why relying ONLY on Shopee/Lazada is hurting your business:

Problem: Losing 3.5-20% on EVERY Sale

Shopee takes 3.5% commission. Lazada takes 1-20% depending on category. That's RM350-2,000 lost on every RM10,000 in sales going to platform fees instead of YOUR pocket.

Problem: Zero Brand Loyalty

Customers don't remember YOUR shop. They remember Shopee. Next time they need similar products, they search Shopee again and buy from whoever's cheapest.

Problem: You Don't Own Customer Data

No email list, no phone numbers, no marketing control. Shopee/Lazada own your customers. You can't send them new product launches or promotions directly.

Problem: Race to the Bottom Pricing

Competing solely on price. Marketplaces push price wars. Your margins get thinner while Shopee/Lazada still collect their commission on every sale.

Our Ecommerce Website Solutions

Your Own Online Store (0% Commission)

Full-featured ecommerce website with shopping cart, checkout, inventory management. Keep 100% of your revenue. Only pay small payment gateway fees (2-3%), same as Shopee/Lazada.

Example: RM10,000 monthly sales = RM350 saved vs Shopee (RM4,200/year saved!)

Build Your Brand & Customer Loyalty

Professional website with YOUR branding, YOUR story, YOUR values. Customers remember you, come directly to your site, become loyal repeat buyers.

Own Your Customer Database

Build email list, WhatsApp broadcast list, SMS marketing. Send new product launches, promotions, abandoned cart reminders directly to YOUR customers.

Malaysian Payment Gateway Integration

FPX online banking, credit/debit cards, Touch 'n Go, GrabPay, Boost, ShopeePay. All Malaysian payment methods supported with low fees.

Shipping Integration (Poslaju, J&T, Ninja Van)

Automatic shipping calculations, courier integration, tracking numbers generated automatically. Support for COD, free shipping thresholds, and multiple courier options.

Inventory & Order Management

Real-time stock tracking, low stock alerts, order management dashboard, automatic email notifications to customers on order status.

The Smart Strategy: Use BOTH (Own Website + Marketplaces)

You don't have to abandon Shopee/Lazada completely. The smartest Malaysian sellers use marketplaces for DISCOVERY, then drive customers to their own website for LOYALTY:

Step 1: Get Discovered on Shopee/Lazada

New customers find you through marketplace search. They make their first purchase there. Marketplaces are great for initial discovery and trust.

Step 2: Convert to Direct Customers

Include your website link in packaging, follow-up emails, WhatsApp messages. Offer exclusive deals for direct website orders (since you save commission, you can offer better prices!).

Step 3: Build Repeat Business on Your Site

Repeat customers buy directly from your website (0% commission). You build relationships, loyalty programs, email marketing. Higher margins, better customer lifetime value.

Result: Use Shopee/Lazada as a customer acquisition channel (pay commission once), then convert them to direct customers (0% commission forever).

Key Features for Malaysian Online Retailers

Multi-Language Support

English, Malay, Chinese product pages. Reach all Malaysian buyer demographics.

Mobile Shopping Optimized

90% of Malaysians shop on mobile. Your store looks perfect and loads fast on smartphones.

WhatsApp Order Notifications

Automatic WhatsApp messages for order confirmations, shipping updates, delivery notifications.

Product Variants & Options

Colors, sizes, bundles, wholesale pricing. Full variant support with separate SKUs and stock levels.

SEO & Google Shopping

Rank on Google for product searches. Google Shopping feed integration for free traffic.

Promotions & Discounts

Coupon codes, flash sales, bundle deals, free shipping thresholds, loyalty points.

Ecommerce Website Packages

Pro Package - RM3,800

Complete ecommerce store for small to medium catalogs. Perfect for fashion, beauty, food, gadgets, handicrafts, and general retail.

  • Up to 50 products (expandable)
  • Shopping cart & checkout system
  • Payment gateway integration (FPX, cards, e-wallets)
  • Inventory management
  • Order management dashboard
  • Customer accounts & order history
  • Email notifications (order, shipping)
  • Mobile-responsive design
  • Basic SEO optimization

Premium Package - RM7,800

Advanced ecommerce system with shipping integration, abandoned cart recovery, marketing automation, and advanced features.

  • Everything in Pro, plus:
  • Unlimited products
  • Shipping integration (Poslaju, J&T, Ninja Van)
  • WhatsApp order notifications
  • Abandoned cart recovery emails
  • Customer email marketing system
  • Discount codes & promotions engine
  • Product variants (colors, sizes)
  • Advanced analytics & sales reports
  • Google Shopping feed integration
  • Multi-warehouse support

The ROI Math: Commission Savings Add Up Fast

Example: Fashion Store in KL

Current Situation (Selling on Shopee Only):

  • Monthly sales: RM20,000
  • Shopee commission (3.5%): -RM700/month
  • Yearly commission: RM8,400
  • No customer database, no brand loyalty
  • Competing on price with 100 other sellers
  • Net loss: RM8,400/year + weak brand positioning

With Own Ecommerce Website (Premium Package - RM7,800):

  • 30% of sales move to own website over 6 months (RM6,000/month)
  • Commission saved: RM210/month = RM2,520/year
  • Build email list of 500+ customers for free marketing
  • Repeat customer rate increases 25% (direct purchases)
  • Can offer exclusive products only on your site
  • ROI: System pays back in ~3 months from commission savings alone

Plus: Customer lifetime value increases 40% when they buy direct vs. marketplace

Perfect For All Types of Malaysian Online Businesses

Fashion & Apparel

Clothing, shoes, accessories. Size charts, color variants, lookbooks, style guides

Beauty & Cosmetics

Skincare, makeup, haircare. Ingredient lists, how-to guides, shade finders

Food & Beverages

Packaged food, snacks, coffee, supplements. Expiry tracking, subscription boxes

Electronics & Gadgets

Tech accessories, gadgets, equipment. Specifications, warranty info, compatibility

Handmade & Crafts

Art, handicrafts, custom products. Product customization, made-to-order workflow

Health & Wellness

Supplements, fitness, wellness products. Product bundles, subscription models

Common Questions from Malaysian Online Sellers

Should I stop selling on Shopee/Lazada completely?

No! Keep using marketplaces for customer discovery. Use your own website for repeat customers and brand building. Best of both worlds strategy.

How do I drive traffic to my own website?

SEO (Google search), social media (Instagram, Facebook, TikTok), email marketing, WhatsApp broadcasts, Google Ads. We include basic SEO setup and can advise on marketing.

What payment methods can I accept?

FPX (all Malaysian banks), credit/debit cards (Visa, Mastercard), e-wallets (Touch 'n Go, GrabPay, Boost), and cash on delivery (COD) if you prefer.

Can I sync inventory with Shopee/Lazada?

Yes, we can integrate inventory sync so when a product sells on your website, stock automatically updates on marketplaces (and vice versa). Prevents overselling.

How long does it take to build an ecommerce website?

Pro package: 2-3 weeks. Premium package: 3-4 weeks. Includes product uploads, payment setup, shipping configuration, and staff training on managing the store.

Ready to Stop Paying Commission Forever?

Get a free consultation and see how much you'll save by owning your online store.

Need a Custom E-commerce Platform?

For businesses needing multi-vendor marketplaces, advanced inventory systems, custom checkout flows, subscription billing, or integration with existing ERP - we build custom e-commerce platforms from RM35,000. LHDN e-invoicing ready.

Explore Custom E-commerce SolutionsFor growing online businesses
Contact Background
Contact Us Hero

Contact Us Now!

Have a question or need a custom quote?

Whether you're exploring digital options or need a custom quote, we're here to help. Get in touch for expert guidance and solutions tailored to your business needs.

Message Us

Security verification will load when you start filling the form