Forward Genix LogoForward Genix
Clinic Website Malaysia

Stop Losing
Patients to
BookDoc & GetDoc

Own your appointment booking system, keep 100% revenue, build your patient database. From RM3,800 for Malaysian clinics.

Online Booking
WhatsApp Reminders
Patient Records
The Problem

Why Malaysian Clinics Are
Losing Patients Online

Post-COVID, patients expect to book appointments online. Without online booking, they're going to your competitors.

Patients Using BookDoc, GetDoc, DoctorOnCall

These platforms own your patient data. You can't build relationships, can't send follow-ups, can't market to YOUR patients.

Phone Calls Overwhelming Staff

Receptionist spending hours on phone bookings. Missed calls during lunch = lost patients. Double bookings, scheduling errors.

No Online Presence

Patients Google your clinic, find nothing. No service info, no doctor profiles. They go to a clinic with a modern website.

High No-Show Rates

No automated reminders = patients forget appointments. Empty slots = lost revenue. Manual reminder calls waste staff time.

Our Solutions

Complete Clinic Website
Built for Malaysia

Everything you need to own your patient relationships and grow your practice

24/7 Online Appointment Booking

Patients book appointments anytime through your website. Real-time availability calendar, instant confirmation, automated WhatsApp/email confirmations.

Reduces receptionist workload by 60-70%

Automated WhatsApp Reminders

Automatic reminders sent 24 hours before appointment via WhatsApp or SMS. Patients can confirm or reschedule with one click.

40-50% reduction in no-show rates

Patient Database & Records

Build YOUR patient database. Track visit history, medical notes, prescriptions, allergies. Send birthday greetings, health tips, vaccination reminders.

Own 100% of your patient data

Doctor Profiles & Services

Professional doctor profiles with qualifications, specializations, languages spoken. Detailed service pages with pricing.

Build trust before first visit

Payment & Queue Management

Accept online payments (FPX, card) for deposits or consultations. Digital queue system shows real-time wait times.

Reduce crowding & wait anxiety

Multi-Branch Support

Running multiple clinic locations? One system manages all branches. Patients choose their preferred location and doctor.

Centralized admin dashboard

Features

Key Features for
Malaysian Clinics

WhatsApp Integration

Appointment confirmations, reminders, and updates via WhatsApp. Malaysian patients prefer WhatsApp.

Multi-Language

English, Malay, Chinese interfaces. Reach all Malaysian patient demographics.

Mobile-First Design

Most patients book on mobile. Your site works perfectly on smartphones and tablets.

Google Maps Integration

Easy clinic directions, operating hours, contact info. Help patients find you easily.

SEO Optimized

Rank on Google for "clinic near me", "dental clinic Petaling Jaya", etc.

Admin Dashboard

Manage appointments, patient records, schedules from one easy dashboard. Staff training included.

Packages

Clinic Website Packages

Fixed-price packages designed specifically for Malaysian healthcare providers

Pro Package

2-3 weeks delivery

RM3,800

Perfect for single-location clinics (GP, dental, aesthetic, pediatric, specialist)

  • Professional clinic website (up to 10 pages)
  • Online appointment booking system
  • Real-time availability calendar
  • Doctor profiles & services pages
  • WhatsApp/Email confirmations
  • Patient database & visit history
  • Mobile-responsive design
  • Google Maps integration
  • Basic SEO optimization
Most Popular

Premium Package

3-4 weeks delivery

RM7,800

Advanced clinic management with automated reminders & payment integration

  • Everything in Pro, plus:
  • Automated WhatsApp/SMS reminders
  • Patient medical records system
  • Digital queue management
  • Online payment (FPX, cards)
  • Multi-doctor scheduling
  • Patient portal (view history, reschedule)
  • Analytics & reporting dashboard
  • Multi-branch support
  • Priority support
ROI Calculator

Why This Investment
Makes Sense

Example: Dental Clinic in Subang Jaya

Current Situation (Manual Phone Bookings)

  • Receptionist spends 3-4 hours daily on booking calls
  • No-show rate: 20-25% (empty slots = lost revenue)
  • After-hours calls go to voicemail (lost opportunities)
  • No patient database for follow-ups or marketing

Monthly loss: RM3,000-5,000

With Online Booking (Premium - RM7,800)

  • 24/7 online booking captures +15-20 bookings/month
  • Automated reminders reduce no-shows to 5-8%
  • Receptionist time freed up for patient care
  • Build patient database for recall campaigns

Extra revenue: ~RM4,500/month

ROI: System pays itself back in < 2 months

Clinic Types

Perfect for All
Malaysian Clinics

General Practice (GP)

Panel appointments, walk-in queue management, prescription refills, health screening packages

Dental Clinics

Treatment planning, multiple dentist scheduling, recall campaigns for cleanings, orthodontic tracking

Aesthetic & Wellness

Treatment packages, before/after galleries, online payment for procedures, doctor consultation booking

Specialist Clinics

Referral management, extended consultation times, specialist profiles with qualifications

Pediatric Clinics

Vaccination schedules, growth tracking, parent portal, child profiles with medical history

Multi-Specialty Clinics

Multiple departments, doctor availability by specialty, centralized patient records

FAQ

Common Questions

From RM3,800

Ready to Own Your
Patient Booking System?

Stop losing patients to 3rd-party platforms. Get a free consultation and see how much you'll save monthly.

Email: hello@forwardgenix.com

Need More Than Just a Website?

If your clinic needs a full management system with patient records, billing, inventory, staff scheduling, and automated workflows - we build custom clinic management systems from RM25,000.

Explore Custom Systems
For established clinics with complex needs