Forward Genix LogoForward Genix

Custom System Development
For Malaysian SMEs

Build powerful booking systems, inventory management, CRM, and ERP solutions tailored to your unique business needs. From RM20,000.

50+ custom systems delivered • Serving PJ, Shah Alam, KL

Is Your Business Outgrowing Off-the-Shelf Solutions?

Paying High Commission Fees

BookDoc/GetDoc taking 15-20% from every clinic appointment

Own your booking system, keep 100% revenue

Disconnected Systems & Data Silos

Inventory in Excel, sales in POS, accounting separate - manual data entry everywhere

Integrated system with real-time sync across all operations

Generic Software Doesn't Fit Your Process

Off-the-shelf CRM forces you to change how your sales team works

Custom system built around YOUR existing workflows

Scaling Limitations

SaaS subscription costs explode as you grow, limited customization

Own your system, add features as needed, no per-user fees

Systems We Build

From simple automation tools to complex enterprise systems - we build solutions that scale with your business.

Booking & Appointment Systems

Clinics, spas, salons, consultants

RM20,000 - RM50,000

  • Online booking
  • Calendar sync
  • Auto-reminders
  • Payment integration
  • Customer portal

Inventory Management Systems

Retail, wholesale, warehouses

RM30,000 - RM80,000

  • Real-time tracking
  • Barcode scanning
  • Multi-location
  • Low stock alerts
  • Supplier management

Custom CRM Systems

Sales teams, service businesses

RM25,000 - RM70,000

  • Lead tracking
  • Sales pipeline
  • Email automation
  • Reports & analytics
  • Mobile app

ERP & Business Management

Manufacturing, distribution

RM50,000 - RM150,000+

  • Accounting integration
  • Inventory & sales
  • HR management
  • Production planning
  • Business intelligence

E-commerce Platforms

Online stores, marketplaces

RM35,000 - RM100,000

  • Product catalog
  • Payment gateway
  • Order management
  • Shipping integration
  • Admin dashboard

Business Automation Systems

Any repetitive process

RM15,000 - RM40,000

  • Workflow automation
  • API integrations
  • Data sync
  • Report generation
  • Custom dashboards

Our Development Process

01

Discovery Call

1-2 hours

We'll discuss your business challenges, current processes, and desired outcomes. This is a free consultation to understand if custom development is the right fit.

Deliverable: Clear understanding of requirements

02

Requirements & Proposal

1 week

We document detailed requirements, create system architecture, and provide a comprehensive proposal with timeline and investment breakdown.

Deliverable: Detailed proposal with fixed quote

03

Design & Prototyping

2-3 weeks

You'll see wireframes, mockups, and clickable prototypes before we write a single line of code. Make changes easily at this stage.

Deliverable: Approved UI/UX designs

04

Development Sprints

8-16 weeks

We build your system in 2-week sprints with regular demos. You see progress every 2 weeks and can provide feedback throughout.

Deliverable: Working system in stages

05

Testing & Training

2-3 weeks

Comprehensive testing (UAT), bug fixes, and staff training. We ensure your team is confident using the new system.

Deliverable: Fully tested system + trained team

06

Launch & Support

Ongoing

We handle deployment, data migration, and monitor closely for the first month. 6-month warranty included with all projects.

Deliverable: Live system + 6 months warranty

Enterprise-Grade Technology

We use modern, proven technologies that ensure your system is fast, secure, and scalable.

Frontend

  • React
  • Next.js
  • TypeScript
  • Tailwind CSS

Backend

  • Node.js
  • Python
  • PHP
  • PostgreSQL/MySQL

Infrastructure

  • AWS
  • DigitalOcean
  • Docker
  • CI/CD

Integrations

  • Payment Gateways
  • Email/SMS
  • E-invoice
  • Accounting Software

Investment & Timeline

Transparent pricing based on complexity. Final quote provided after discovery call.

Simple Systems

RM15,000 - RM30,000

2-3 months development time

Examples:

  • Basic booking system
  • Simple inventory tracker
  • Lead management system
  • Automated reports

Ideal for: Small businesses, single-location operations

Most Popular

Medium Systems

RM30,000 - RM70,000

3-5 months development time

Examples:

  • Advanced booking + billing
  • Multi-location inventory
  • Full-featured CRM
  • E-commerce platform

Ideal for: Growing SMEs, multi-location businesses

Complex Systems

RM70,000 - RM150,000+

5-10 months development time

Examples:

  • ERP systems
  • Marketplace platforms
  • Custom SaaS products
  • Enterprise integrations

Ideal for: Established businesses, complex operations

What's Included: Requirements analysis • UI/UX design • Development • Testing • Training • 6-month warranty • Source code ownership

Book Your Discovery Call

Let's discuss your project. No commitment required - just an honest conversation about your needs.

This is a serious inquiry for custom system development (RM20K+)

Why Choose Forward Genix

Local Petaling Jaya Developer

Face-to-face meetings, same-day response. We're based in PJ, serving Selangor and KL businesses.

Bilingual Support (EN + Malay)

We communicate in both English and Bahasa Malaysia - whatever makes you comfortable.

Transparent, Fixed-Price Quotes

After discovery call, you get a fixed quote. No hidden fees, no scope creep charges.

You Own the Source Code

Unlike SaaS subscriptions, you own 100% of the system we build. No vendor lock-in.

6-Month Warranty Included

All bugs fixed free for 6 months. We stand behind the quality of our work.

Proven Track Record

50+ custom systems delivered for Malaysian SMEs. From clinics to retail to manufacturing.

Ready to Build Your Custom System?

Book a free discovery call. We'll discuss your needs, provide honest advice on whether custom development is right for you, and give you a clear quote.

Book Free Discovery Call

Or WhatsApp us: +6011-2851 6866